Privacy policy

Privacy Policy

Shop Brabo is owned and operated by Alchemy Imports LLC. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase, sign up for emails or interact with our brand.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment confirmation details

  • IP address

  • Device/browser information

  • Website usage data

  • Marketing preferences

  • Customer service communications

We do not directly store full credit card information. Payments are processed securely through Shopify and/or approved third-party payment providers.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Process returns or exchanges

  • Send marketing emails if you have opted in

  • Improve our website and customer experience

  • Prevent fraud or unauthorized transactions

  • Comply with legal and tax obligations

Email Marketing

If you sign up for our email list, we may send you updates about product launches, offers, events, new merchandise, brand news and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve website performance, understand customer behaviour, support advertising, enable checkout functionality and personalize your experience.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

Sharing Your Information

We may share limited information with trusted service providers who help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Analytics providers

  • Fraud prevention tools

  • Customer service tools

We do not sell your personal information.

Data Security

We use reasonable administrative, technical and physical safeguards to help protect customer information. However, no website, payment system or online platform can guarantee 100% security.




Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or restriction of certain personal information.

To make a privacy request, please contact us at:

[privacy/customer service email]

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Privacy Policy

Shop Brabo is owned and operated by Alchemy Imports LLC. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase, sign up for emails or interact with our brand.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment confirmation details

  • IP address

  • Device/browser information

  • Website usage data

  • Marketing preferences

  • Customer service communications

We do not directly store full credit card information. Payments are processed securely through Shopify and/or approved third-party payment providers.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Process returns or exchanges

  • Send marketing emails if you have opted in

  • Improve our website and customer experience

  • Prevent fraud or unauthorized transactions

  • Comply with legal and tax obligations

Email Marketing

If you sign up for our email list, we may send you updates about product launches, offers, events, new merchandise, brand news and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve website performance, understand customer behaviour, support advertising, enable checkout functionality and personalize your experience.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

Sharing Your Information

We may share limited information with trusted service providers who help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Analytics providers

  • Fraud prevention tools

  • Customer service tools

We do not sell your personal information.

Data Security

We use reasonable administrative, technical and physical safeguards to help protect customer information. However, no website, payment system or online platform can guarantee 100% security.




Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or restriction of certain personal information.

To make a privacy request, please contact us at:

[privacy/customer service email]

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.