Thank you for shopping with Shop Brabo.
We currently ship merchandise orders within the United States. International shipping availability is to be confirmed.
Order Processing Time
Orders are typically processed within 2–4 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
During launch periods, promotional periods or high-volume periods, order processing may take longer.
Shipping Timeframes
Estimated delivery times depend on the selected shipping method, carrier and destination.
Typical U.S. delivery estimates:
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Standard Shipping: 3–7 business days after fulfilment
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Expedited Shipping: N/A
Shipping timelines are estimates only and are not guaranteed unless specifically stated at checkout.
Free Shipping
Free shipping may be offered during launch promotions or on qualifying orders.
Launch Free Shipping Offer: Spend over $200
Free shipping offers may be changed, extended or withdrawn at any time.
Shipping Carriers
Orders may be shipped using USPS, UPS, FedEx, DHL or another available carrier depending on destination, service level and fulfilment setup.
Tracking
Once your order ships, you will receive a confirmation email with tracking information where available.
Please allow up to 24–48 hours for tracking information to update after the shipping label has been created.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Shop Brabo is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
Customerservice@drinkbrabo.com
We cannot guarantee changes can be made after an order has been processed.
Lost, Delayed or Stolen Packages
Once an order has been handed to the carrier, delivery is the responsibility of the carrier.
If your package is delayed, lost or marked as delivered but not received, please contact the shipping carrier first using your tracking number. You may also contact us and we will do our best to assist.
Shop Brabo is not responsible for stolen packages after confirmed delivery.
Shipping Delays
Delays may occur due to weather, holidays, carrier issues, high order volume or circumstances outside our control.
If we are unable to ship your order within the stated timeframe, we will contact you with an update where required.